Privacy Policy
1. Introduction
Welcome to Oakenshield Tax Advisors! Your privacy is important to us, and we are committed to safeguarding your personal information. If you have any questions about this privacy notice or our practices, please contact us at [email protected] .
This Privacy Policy applies when you visit our website www.OakenshieldTax.com (the "Website") or use any of our services (the "Services"). Our goal is to explain clearly what information we collect, how we use it, and what rights you have regarding your personal data.
Please read this privacy policy carefully to understand how we handle your information.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when using the Website, interacting with us, or signing up for our Services.
The types of personal information we collect include:
- Contact Information: Names, phone numbers, email addresses, mailing addresses, and other similar details.
- Payment Information: Information required for processing payments, such as payment method details.
- Service Data: Any other information that you provide to us in connection with your usage of our Services, including preferences and feedback.
We collect this information to ensure efficient delivery of our Services and for customer support.
3. How Do We Use Your Information?
We use the information we collect to:
- Facilitate account creation and logins.
- Manage and fulfill orders or requests for our Services.
- Communicate essential administrative information, such as updates or changes to our Services.
- Respond to inquiries and offer customer support.
- Deliver the Services you’ve signed up for.
- Improve our Website and Services through performance analysis and feedback.
We may also use your information to comply with legal obligations or protect the security of our users and Services.
4. Disclosure of Information
We do not disclose your personal information for marketing or promotional purposes. The information collected is used strictly to provide the Services requested.
Information may be disclosed:
- For operational support: To service providers who assist us with essential services such as customer service, payment processing, and website functionality. These providers are obligated to use your information only as required to support our operations.
- Legal compliance: Where required by law, to comply with legal processes, such as government requests, court orders, or legal investigations.
- Security purposes: In rare instances, we may use your data to address fraud, potential safety issues, or other security matters.
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies on our Website to enhance your experience and improve the functionality of our services. Cookies help us recognize your preferences and tailor your interactions with the Website.
The types of cookies we use include:
- Essential Cookies: These are required to enable key website functions, such as navigation and access to secure areas.
- Analytics Cookies: These track usage and performance data to help us understand how visitors interact with our Website.
- Functionality Cookies: These remember your settings, such as language or country preferences, to personalize your experience.
You may adjust your browser settings to manage cookies. However, disabling cookies may impact the performance and features of the Website.
6. Consent and Messaging
By using our Services, you consent to receive messages relevant to your interactions with us. We securely store your opt-in and consent data, which will be used only for communications regarding the Services you’ve signed up for. You may adjust your messaging preferences or withdraw consent at any time by contacting us or using the opt-out instructions provided.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When no longer needed, the information is securely deleted or anonymized.
8. Information Security
We implement organizational and technical security measures to protect your personal information from unauthorized access, loss, or alteration. Only authorized personnel are allowed to access your data, and we continuously monitor and update our security practices.
9. Minors
We do not knowingly collect data from or market to individuals under the age of 18. If we become aware of any such data, we will take immediate steps to delete it.
10. Your Privacy Rights
You have the right to access, correct, or request the deletion of your personal information, subject to legal requirements. You may also withdraw consent or opt out of non-essential communications at any time.
11. Do-Not-Track Features
Some web browsers include Do-Not-Track (DNT) settings that signal websites to stop tracking your browsing activity. We honor these signals, and where possible, we ensure that no non-essential data is tracked.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on our Website, and the revised date will be clearly indicated. Continued use of our Services after updates indicates your acceptance of the revised policy.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at